FAQ

HOW LONG DOES IT TAKE TO GET MY PURCHASED ITEMS?

Our lead-time is 4-6 weeks and we do not start production until the payment for your piece is received in full. Once we receive your payment, we will keep you updated on the status of your order, and let you know when it’s ready to ship.

DO YOU DO CUSTOM ORDERS?

We do offer limited customizations and we also sometimes design pieces for specific projects - please email us with details and we’ll see if we can help you.

WHERE DO YOU SHIP TO?       

We ship worldwide and are happy to arrange shipment on your behalf with our preferred carrier. We can make arrangements should you prefer to use your own shipping carrier – just let us know.              

PAYMENT

We accept payment by Paypal and credit card. Service fees may apply. 

RETURN POLICY

Because of the made-to-order nature of our work, unfortunately we are not able to accept returns or offer exchanges. All sales are final.

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